Question: Queuing system models generally assume that the arriving customers are in the same location as the service facility. Discuss the OEI situation in light of

Queuing system models generally assume that the arriving customers are in the same location as the service facility. Discuss the OEI situation in light of the fact that a service technician travels an average of one hour to reach each customer. How should the travel time and the waiting time predicted by the model be combined to determine the total customer waiting time?

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