What is program management?

A. The process of determining a customer’s needs by acquiring information, processing and evaluating the information, then creating a plan of action to address the needs B. * The process of managing multiple interdependent projects to improve the performance of an organization C. The process of producing high-quality products and services using a quality-management system that maximizes time, money and resources D. The process of managing multiple tasks that must be accomplished within a certain time frame to achieve a desired result