Your company’s management team has decided that all orders will be treated as ”projects” and that project managers will be required to update order status on a daily basis, resolve issues, and ensure the customer formally accepts the product within 30 days of completion.

Revenue from individual orders can vary from $100 to $150,000, depending on the number of individual items being delivered, and the company usually has an average of 60 orders to fulfill each month. Project managers will not be required to perform planning for each individual order or provide documentation other than daily status, since they are now required to follow pre-developed procedures and forms because all orders are more or less identical and recurrent. How would you define this situation?

A. Management is partially correct to consider orders as projects, but this should only be true for high value orders. Lower value orders should not be considered projects.

B. Since each individual order is a ”temporary endeavor,” the company’s management is correct and every order is a project.

C. This is more program management than project management, since there are multiple projects being managed at any given time.

D. * This is a recurring process and should not be considered a project.