Question: The work environment (a) is an important, but often overlooked, factor in quality management because variations in the work environment can reduce quality. (b) is

The work environment

(a) is an important, but often overlooked, factor in quality management because variations in the work environment can reduce quality.

(b) is not an important part of quality management.

(c) is important only where it concerns the safety or productivity of the workers.

(d) cannot be adequately defined for measurement.

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