Alejandro Puron recently encountered a dilemma in working with his quality circle (QC) team. One of the team members claims that the QC must always be unanimous in its recommendations. %otherwise,%u201D she says, %u201Cwe will not have a true consensus.%u201D Alejandro, the current QC leader, disagrees. He believes that unanimity is desirable but not always necessary to achieve consensus. You are a management consultant specializing in-group utilization in organizations. Alejandro calls for your advice. What would you tell him and why?

Answer rating: 100% (QA)

Tell Alejandro that consensus and unanimity are two different but related things Consensus occurs th... View the full answer