Customers arrive at a suburban ticket outlet at the rate of 14 per hour on Monday mornings.
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Question:
Customers arrive at a suburban ticket outlet at the rate of 14 per hour on Monday mornings. This can be described by a Poisson distribution. Selling the tickets and providing general information takes an average of 3 minutes per customer, and varies exponentially. There is 1 ticket agent on duty on Mondays. Determine each of the following
a. System utilization.
b. Average number in line.
c. Average time in line.
d. Average time in the system.
Related Book For
Introduction to Operations Research
ISBN: 978-1259162985
10th edition
Authors: Frederick S. Hillier, Gerald J. Lieberman
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