Describe what it means to you to provide quality customer service for both internal customers and also external customers. Second, use your critical-thinking skills to
Describe what it means to you to provide quality customer service for both internal customers and also external customers. Second, use your critical-thinking skills to explain how quality customer service can impact an organization's entire culture.
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Authors: Ramesh Sharda, Dursun Delen, Efraim Turban
10th Edition
9780133401936, 133050904, 133401936, 978-0133050905
