Discuss the importance of front desk agents providing excellent guest service for all hotel guests, and how

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Discuss the importance of front desk agents providing excellent guest service for all hotel guests, and how poor guest service can impact hotel operations and hotel profits.

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Fundamentals of Management

ISBN: 978-1285849041

8th edition

Authors: Ricky W. Griffin

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Posted Date: Jun 29, 2018 11:30 AM

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Discuss the importance of front desk agents providing excellent guest service for all hotel guests, and how

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Firstly the front office staff should have a respectable personality well dressed and wellordered In... View the full answer

Fundamentals of Management

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