In this module, you will examine company/vendor relationships and how it has developed with them. Prior to the advent of the internet, companies and their providers communicated largely through expensive and proprietary infrastructures. Service delivery is transforming into agile, responsive processes at a rapid rate.

Companies now struggle to stay ahead of competition by leveraging these advances. Learning objectives upon successful completion of this module, you will: develop and articulate a business-oriented concept of what a service model does.

Analyze and differentiate between the concepts of outsourcing and offshoring. Illustrate the pros and cons of firms changing business models based upon the successes of a technology hardware producer.

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Abstract In the recent past organizations have adopted service models in carrying out different business activities This is at their bid to offer quality services and minimize costs To procure a good ... View the full answer