Question: Search in different methodology to survey patient in satisfaction about the hospital do like a points what is the best methodology is it by phone?

Search in different methodology to survey patient in satisfaction about the hospital do like a points what is the best methodology is it by phone? or paper ? or send link by sms?

Write if there is another way what is the different between those methodologies?? And what is the best to reach big number and know transparency if people really satisfy or not search in hospital website please and give me reference

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