Write a paper on Application maintenance & performance monitoring in which you need to address the following:
Question:
Write a paper on “Application maintenance & performance monitoring” in which you need to address the following:
1. Who is responsible for system maintenance? Is there an ongoing maintenance and support plan? If the application is hosted by a "Cloud provider" that coordinates issue of service continuity and up time?
2. Is the initial support contact for the application done through the Help Desk?
3. How are fixes incorporated into the application? How is the security of fixes maintained?
4. Is there a release plan for releases of updated versions of the application? Are there enhancements and/or additional functions pending?
5. If the application being studied is completely separate (i.e. "stand-alone"), what is the reason why it isn't integrated with any of the organization's other information systems?
Project Management A Systems Approach to Planning Scheduling and Controlling
ISBN: 978-0470278703
10th Edition
Authors: Harold Kerzner