${?}_{{?}_{{?}_{?}}{?}_{{?}_{?}}{?}_{{?}_{?}}{?}_{r}epresents\text{t}\text{h}\text{e}\text{f}\text{u}\text{s}\text{i}\text{o}\text{n}of\text{s}\text{o}\text{c}\text{i}\text{a}\text{l}\text{m}\text{e}\text{d}\text{i}\text{a}\text{a}\text{n}\text{d}\text{c}\text{u}\text{s}\text{t}\text{o}\text{m}\text{e}\text{r}\text{r}\text{e}\text{l}\text{a}\text{t}\text{i}\text{o}\text{n}\text{s}\text{h}\text{i}\text{p}\text{m}\text{a}\text{n}\text{a}\text{g}\text{e}\text{m}\text{e}\text{n}\text{t}\text{.}}$

Question $10$ options:

Virtual $CRM$

Social selling

Social $CRM$

Social media monitoring

Social listening