Question: ? _ _ _ _ _ _ _ _ _ i s t h e s e t o f a c t i v

?_________isthesetofactivitiesandprogramsundertakenbyretailerstomaketheshoppingexperiencemorerewarding.
Groupofanswerchoices
a.Customerempowerment
b.Customerengagement
c.Customerservice
d.Retailingstrategy
e.Theretailingconcept

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