Question: ? 0.3 Question 12 (20 points) - To be submitted on Blackboard Below are data on cost of quality at an automobile manufacturing plant for

? 0.3 Question 12 (20 points) - To be submitted

? 0.3 Question 12 (20 points) - To be submitted on Blackboard Below are data on cost of quality at an automobile manufacturing plant for last year. You need to classify this cost items according to the cost-of-quality model (P/A/1/E) and answer the following questions. Just use one decimal place throughout your calculations. Components under assembly product quality program ID Cost ($M) Type Returning repairs and reworks (including warranties) 0.1 Scheduled overhaul of critical machines 0.2 Scrap (including labor and parts) Supplier rating and incentive programs Inspections of intermediate steps Voluntary-recall repairs and reworks Reworks due to production errors Random tests on critical components at arrival Final-product testing programs Assembly-line downtime due to step errors or breakdowns Re-testing of repairs and remakes due to returns & recalls 0.1 Design and purchase of quality inspection tools 12 0.1 ? (a)[5] What is the total of prevention costs? (1 decimal) (b)(5) What is the total of appraisal costs? (1 decimal) (c)[5] What is the total of internal failure costs? (1 decimal) (d)[5] What is the total of external failure costs? (1 decimal) 10

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