Question: ( 1 0 points ) Service call are handled by one customer service representative. The service time is exponentially distributed with a mean of 1

(10 points) Service call are handled by one customer service representative. The service time is exponentially distributed with a mean of 10 minutes. Calls come in at an average of one call every 12 minutes.Determine the arrival rate (2) and the service rate ()Determine the average number in the lineDetermine the average time in lineDetermine the system utilization

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