$10-$Syed, a human resources manager in an investment company, has to decide whether or not

to revise the company's employee recruitment process. The existing recruitment process

has been in use for the last eight years, and Syed believes that the process is effective.

However, research shows that the existing process has been mostly ineffective and has

resulted in high turnover. However, Syed ignores this evidence and decides not to revise the

process based on his belief. Which of the following concepts related to decision$-$making

does this scenario most likely exemplify?

a$.$ Representativeness bias

b$.$ Confirmation bias

c$.$ Emotional attachment

d$.$ The illusion of control

Page $2$ of $13$

January $2023$

This examination is subject to the Fixed$-$time Assessment Regulations for Candidates