$1$

$10$ points

In the Constraints Management Window, what is the primary focus?

To select the most complex problem to solve

To look at the broader perspective and pick the best opportunities for improvement

To focus on long$-$term strategic planning

To prioritize resources for the most expensive projects

$10$ points

What is the purpose of the Voice of the Customer $($VOC$)$ in process improvement?

To determine the company's financial status

To express the needs and requirements of the customers for a given process

To document internal communications

To define the project's financial goals