Question: 1 1 . 8 Exercises page 4 8 8 - 4 8 9 of our textbook.Herbs Concoction ( and Marthas Dilemma ) : The Case

11.8

Exercises page

488 - 489

of our textbook.Herbs Concoction

(

and Marthas Dilemma

)

: The Case of the Deadly FertilizerRead case and answer questions:What kind of decision does Martha face? What are some of her decision

-

making challenges?What recommendations do you have for a company facing this situation? What should they do to deal with this customer complaint? From the perspective of the management at Herbs Garden Products, what are some next steps that could be taken?

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