$1\mathrm{.}1$

Explain the following statement:

$$Causality is an important characteristic of this sector$($paragraph $1)(5)$

$1\mathrm{.}2$

Evaluate the following statement:

$$Quality is the key criterion that determines the superiority or inferiority of the construction product or service.$(10)$

$1\mathrm{.}3$

Critically discuss the $$impediments$$ and the $$contributing challenges$$ of TQM implementation. $(20)$

$1\mathrm{.}4$

$...$ implementing TQM in construction promises many benefits.$$

Assess the benefits of $$implementing TQM in construction$(15)$