$1\mathrm{.}1.$ The Behavioural & Human Relations Approach emerged in part in reaction $(10)$

to the $$inhumane$$ view of the Classical Approach. Describe the contribution

of the following commentators to the Behavioural Management Theory:

$$ Mary Parker Follet

$$ Elton Mayo

$1\mathrm{.}2.$ Henry Mintzberg presents three categories of managerial roles in a sequential $(15)$

manner namely: Interpersonal roles, Information roles and Decision$-$making

roles. Analyse the decision$-$making roles, and use examples related to the

case study to substantiate your answer.