Question: 1. 10 points: Complete the Transformation Challenge, based on the attached file. 2. 10 points: Applying TQM Principles in Service Industry - Select two examples

1. 10 points: Complete the Transformation Challenge, based on the attached file. 2. 10 points: Applying TQM Principles in Service Industry - Select two examples from the service industry and demonstrate how the TQM principles are applied - Demonstrate the use of at least 5 TQM practices we learnt in class and how it's been applied to both those industries. 3. 10 points: Comparing and Contrasting Lean, Six Sigma and Agile - TQM practices are extensively used in the problem-solving disciplines of lean, six sigma and agile. Compare and contrast the applications of these three disciplines in any industry of your choice

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