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Question 1 (1 point) At a hotel, the following activities are performed for every guest when they request to check out at the front desk. Activity 1: The staff member at the front desk inquires about quality of products and services, and then collect the room key from the guest. This takes 2.0 minutes. Activity 2: Another staff member will go to the guest's room to quickly check if there is any damages in the room and if the guest has forgotten anything in the room. This takes 1.0 minutes. The two activities can be performed in parallel. The checkout process is complete for a guest after both staff members sign off on the request. The flowchart show below demonstrates the process. The two activities can be performed in parallel. The checkout process is complete for a guest after both staff members sign off on the request. The flowchart show below demonstrates the process. Activity 1: Inquires about quality of service, and collect room key Activity 2: Check the room The manager observes that on a typical week day afternoon, during each hour there are 5 guests requesting to check out on average. What is the utilization of the staff member in charge of activity 1? The manager observes that on a typical week day afternoon, during each hour there are 5 guests requesting to check out on average. What is the utilization of the staff member in charge of activity 1? Note: 1. Your answer should be a percentage. However, do not include the % mark. 2. Round to 2 decimal place if your answer is not a whole number. For example, if your result is 12.162%, enter 12.16. Your Answer: Answer Question 2 (1 point) A Jack-in-the-box toy includes two components, the jester (part A) and the box (part B). The following flowchart demonstrates its manufacturing process. Production of Part A A.1 A2 C1 C2 B.1 B.2 B.3 Production of Part B Final assembly It takes two steps, A.1 and A.2, to make part A, performed by two dedicated workstations, respectively: . A.1 has a process time of 10 minutes; A.2 has a process time of 5 minutes. It takes three steps, B.1, B.2, and B.3, to make part B, performed by three dedicated operators, respectively: B.1 has a process time of 8 minutes; B.2 has a process time of 3 minutes; B.3 has a process time of 6 minutes. After both parts are produced, they will be combined together to form the final product through the final assembly operations. This step takes 22 minutes and is performed by either of the two parallel workstations, C.1 and C.2. Note that C.1 and C.2 perform identical operations and each unit of product requires just one of them for 22 minutes. . What is the bottleneck(s) of this manufacturing process. Choose the option that contains all bottlenecks A.1 B.1 C.1 C.2 Both C.1 and C.2 None of the above Question 3 (1 point) A Jack-in-the-box toy includes two components, the jester (part A) and the box (part B). The following flowchart demonstrates its manufacturing process. Production of Part A A.1 A.2 C.1 C.2 B.1 8.2 B.3 Production of Part B Final assembly It takes two steps, A.1 and A.2, to make part A, performed by two dedicated workstations, respectively: . A.1 has a process time of 3 minutes; A.2 has a process time of 9 minutes. It takes three steps, B.1, B.2, and B.3, to make part B, performed by three dedicated operators, respectively: B.1 has a process time of 6 minutes: B.2 has a process time of 10 minutes: B.3 has a process time of 4 minutes. After both parts are produced, they will be combined together to form the final product through the final assembly operations. This step takes 12 minutes and is performed by either of the two parallel workstations, C.1 and C.2. Note that C.1 and C.2 perform identical operations and each unit of product requires just one of them for 12 minutes. . C.2 perform identical operations and each unit of product requires just one of them for 12 minutes. What is the process time of this manufacturing process (in minutes)? Keep 1 decimal place if your answer is not a whole number. Your Answer: Answer Question 4 (1 point) At a hotel, the following activities are performed for every guest when they request to check out at the front desk. Activity 1: The staff member at the front desk inquires about quality of products and services, and then collect the room key from the guest. This takes 1.5 minutes. Activity 2: Another staff member will go to the guest's room to quickly check if there is any damages in the room and if the guest has forgotten anything in the room. This takes 2.5 minutes. The two activities can be performed in parallel. The checkout process is complete for a guest after both staff members sign off on the request. The flowchart show below demonstrates the process. if there is any damages in the room and if the guest has forgotten anything in the room. This takes 2.5 minutes. The two activities can be performed in parallel. The checkout process is complete for a guest after both staff members sign off on the request. The flowchart show below demonstrates the process. Activity 1: Inquires about quality of service, and collect room key Activity 2: Check the room The manager observes that on a typical week day afternoon, during each hour there are 10 guests requesting to check out on average. What is the utilization of the staff member in charge of activity 2? . Question 5 (1 point) At a hotel, the following activities are performed for every guest when they request to check out at the front desk. Activity 1: The staff member at the front desk inquires about quality of products and services, and then collect the room key from the guest. This takes 1.0 minutes. Activity 2: Another staff member will go to the guest's room to quickly check if there is any damages in the room and if the guest has forgotten anything in the room. This takes 1.0 minutes. The two activities can be performed in parallel. The checkout process is complete for a guest after both staff members sign off on the request. The flowchart show below demonstrates the process. Activity 1: Inquires about quality of service, and collect room key demonstrates the process. Activity 1: Inquires about quality of service, and collect room key Activity 2: Check the room What is the capacity of this checkout process in guests/hour? Note: Round to 2 decimal place if your answer is not a whole number. Your