$1\mathrm{.}2$ Identity one stakeholder from the case study and explain how African bank adds value to this stakeholder.

Question $2$

$[20$ marks$]$

$2\mathrm{.}1$ Evaluate the mission statement of African bank to determine whether it meets the requirements of a good mission statement.

Hint: When evaluating the mission statement use a table with the following headings: components, yes$/$no$,$ excerpts

$2\mathrm{.}2$ Give a recommendation on how to improve the vision statement of African bank.

$2\mathrm{.}3$ In the next financial year, African bank will continue to monitor and report on performance and progress against its strategic goals.

a$)$ Formulate a SMART goal for African bank.

b$)$ Explain how the goal formulated in a$)$ above meets the SMART principle.