1 2 QUESTION 1 10 points Case Situation - 1 Thirty-one year old Robert Murphy has the best intentions to participate in team meetings, but when it's "game time," he chokes. An online marketing representative Robert cannot be criticized for lack of preparation. After being invited to a business meeting with six of his coworkers and his supervisor, Robert began doing his research on the meeting's subject matter. He compiled notes, arranged them neatly, and walked into the meeting room. As soon as the meeting began, just sat there like a lump, fixated on the fact that I was quiet." The entire meeting passed without Robert contributing a word Robert is certainly not the first person, nor is he the last, to fall to speak up during meetings. While some employees may actually lack ability, the highly intelligent also freeze. One study found that if we believe our peers are smarter, we experience anxiety that temporarily blocks our ability to think effectively. In other words, worrying about what the group thinks of you makes you dumber. The study also found the effect was worse for women, perhaps because they are more socially attuned. In other cases, failing to speak up may be attributed to personality. While the extraverted tend to be assertive and assured in group settings, the more introverted among us prefer to collect their thoughts before speaking-If they speak at all. But again, even those who are extraverted can remain quiet, especially when they feel they cannot contribute You may be wondering whether it is important for everyone to speak up. Collaboration (the word comes from laboring together in Latin) is at the heart of organizational transformation, so yes, the more participation, the more likely the collaboration will result in higher trust, increased productivity, and enhanced creativity Furthermore, collaboration works best when individuals know their ideas are taken seriously The message from research is clear: give free speech a try! Answer any two questions 1. Based on the information given in this situation, what are the reasons of tongue tied? 2. Imagine you are leading a team meeting and you notice that a couple of team members are not contributing What specific steps might you take to try to increase their contributions? 2. What are individual characteristics that contribute to this behavior (use concepts studied in the course to answer this questions