Question: 1 . 2 ) What is total quality? 1 . 5 ) Describe the following concepts: Deming s Fourteen Points The Deming Cycle Deming s

1.2) What is total quality?
1.5) Describe the following concepts:
Demings Fourteen Points
The Deming Cycle
Demings Seven Deadly Diseases
1.9) Summarize the most common errors made when starting quality initiatives.

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