$1.\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ is a process of developing skills, competencies and knowledge

of employees.

A$.$ Human Relations Management

B$.$ Human Resource Development

C$.$ Human Resource Accounting

D$.$ Human Resource Planning

$2.$ Which of the following could be characterised as a development program?

A$.$ A new employee learning to use a new machine at work

B$.$ A high$-$potential employee participating in a management program

C$.$ An existing employee being cross$-$trained within his$/$her job family

D$.$ An existing employee being asked to participate in a remediation program to

decrease his$/$her error rate

$3.\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ is a method of training wherein employees are transferred from one

job to another.

A$.$ Counselling

B$.$ Simulation

C$.$ Rotational training

D$.$ Job enlargement

$4.$ Conferences and seminars are$\_\_\_\_\_\_\_\_\_\_\_\_$ methods of training and development.

A$.$ On the Job

B$.$ Off the Job

C$.$ Personal

D$.$ Public

$5.\_\_\_\_\_\_\_\_\_\_\_$ is a process of identifying and developing new leaders to replace old

leaders when they leave or retire.

A$.$ Leadership planning

B$.$ Career development

C$.$ Succession planning

D$.$ Career planning

$6.$ In the process of mentoring, the experienced and senior person is known as

A$.$ Trainee

B$.$ Trainer

C$.$ Mentor

D$.$ Mentee

$7.\_\_\_\_\_\_\_\_\_\_\_\_\_\_$is discussion with an employee of a problem that usually has

emotional content in order to help the employee cope with it better.

A$.$ Morale

B$.$ Motivation

C$.$ Leadership

D$.$ Counselling

$8.\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ is the process of coaching or guiding the subordinate.

A$.$ Mentoring

B$.$ Appraising

C$.$ Selection

D$.$ Recrutiment

$9.$ Sending employees for higher studies is an initiative in $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$

A$.$ the process of appraisal

B$.$ the process of selection

C$.$ motivation

D$.$ learning and development

$10.$ Training increases the employees

A$.$ market value

B$.$ earning power

C$.$ job security

D$.$ all of these