$13$:$22$

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Exam question.pdf

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Zero mark will be given for more than three days late submission.

Plagiarism is strictly prohibited; students who are found plagiarizing works of others will receive ZERO mark.

Read the following scenario and answer ALLquestions.

Alec and Benny were both skillful and efficient workers in the cutting room of Excellent Garment Factory $($EGF$),$ and thus were both candidates for the next promotion. Several months ago, Benny was promoted to the supervisory position in the cutting room, as the two men were best friends; Alec was not too upset or disappointed. In fact, Benny even granted Alec a slight pay increase in recognition of his good performance.

Moreover, since Alec was good at his job, Benny often requested him to demonstrate his cutting skills to other workers so that they could learn from him. However, this did not seem to work. The productivity even seemed to get worse.

Benny often worried that his subordinates do not like him. He tried to talk to them to win their friendship. However, he was still not popular among his subordinates. The production manager was upset that the productivity was so low, and Benny wondered what he could do to improve the situation.

Questions

Based on the concepts of efficiency and effectiveness, evaluate whether Benny is a good manager.

As the productivity is getting worse, Benny is planning a factory$-$wide training. Assume EGF has a good budget for running training for all its staff, which kinds of training method$($s$)$ is$/$are more appropriate for EGF's situation? Justify your answer.

Based on the concepts of Mintzberg's managerial roles, analyze the managerial roles which are essential for Benny to better perform his supervisory duties.

Suggest Benny ways to motivate his subordinates by using appropriate motivation theory.

Effective performance appraisal allows management to provide positive feedbacks as well as identify areas for improvement. Recommend a type of performance appraisal method which fulfills this requirement and is applicable in this case.

Justify your choice.