$1\mathrm{.}5$ Power

$(20$ Marks$)$

QUESTION $2$

State whether the following statements are True or False. Write down the question number and the word True or False next to it$.$ E$.$g$.2\mathrm{.}11$ True

$2\mathrm{.}1$ Efficiency focuses on choosing the most appropriale goals and plans of action.

$2\mathrm{.}2$ The focus of support activities is the provision of the product or service and its distribution to the consumer.

$23$ Syslems Theory emphasizes the inter$-$relatedness and inter$-$dependence of the parts of the organisation.

$2\mathrm{.}4$ The Informal Structure comprises of the relationships between managers and subordinates, as represented in the organisafional chart.

$2\mathrm{.}5$ Intermediaries include wholesalers, retaliars and agents and serve to bridge the gap between the producer and the consumer.

$26$ Human Resource Control Systems include Performance measurement and Ratio analyses.

$27$ Conceptual Skils refers to the manager's ability to view the operation of the organisation and its parts holistically.

$2\mathrm{.}8$ The learning organisation approach is an approach put forth by Hammer and Champy, and involves the redesign of organizational processes.

$2\mathrm{.}9$ Total Quaify Management $($TOV$)$ focuses the business on the achievement of quality through the prevention mistakes.

$2\mathrm{.}10$ The Operations Function influencas the organisational transformation process where inputs are converted in organisational outputs.