Question: 1 6 . Unclear communication not only results in errors and missed deadlines, but also lies at the root of many other serious workplace issues.

16. Unclear communication not only results in errors and missed deadlines, but also lies at the root of many other serious workplace issues.
17. A diverse workforce can yield a significant competitive advantage by bringing more ideas and broader perspectives to consider in business challenges.
18. Business document writing should come naturally to all employees.
19. With the audience-centred approach, communicators try to learn as much as possible about their receivers.

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