$194$ Part $3.$ Improving Excell

Bob Knowlton's Departure

Please match the steps reg

Donald R$.$ Brown $-$Experient

oard.roosevelt.edu$/$webapps$/$assessment$/$take$/$launch$.$jsp$?$course$\_$assessment$\_$id$=\_125794\_18$course$\_$id$=\_370022\_18$new$\_$attempt$=18$content$\_$id$=\_31$

decreasing the time needed to sevice customers

QUESTION $8$

There are several problems for the Farm Bank. Identify which problems are Macro problems $($involving the whole company$)$ and Micro problems $($involving an individual or a few individuals$).$

$$ Client system unprepared for change.

Micro

$$ Client system unfamiliar with and unprepared for MIS $($the $2.$Macro

management information system$)$

$$ The top$-$down approach $($Swain$\text{'}$s$)$ excluded staff from decision$-$making and preparation for the MIS

$$ Survey should have preceded, not followed, the MIS

$$ Hassler was not assertive enough to fulfill Swain's goals by keeping Swain informed.

Particulars in the MIS need to be changed $($limit info afte determining needs, change format, etc.$).$

Wyatt has been charged by Swain to do a survey, but her boss, Hassler, has told her not to give the survey report to Swain.

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