1. A common practice to replace formal performance appraisals is to

• provide frequent feedback check-ins in real time.

• let the employees determine how to improve themselves.

• let coworkers provide all the feedback.

• provide informal feedback every two to three years.

2. Raphael's organization allows workers to choose when and where they complete their work. His organization is most likely using ______ to provide opportunities to participate.

• job enlargement

• job enrichment

• workplace flexibility

• job rotation

3. Lisa is running late for work so she calls her supervisor to let her know she will miss the first part of their team meeting. If the supervisor is empathic, how will she respond?

• "This is unacceptable behavior."

• "Can you tell me why you are running late?"

• "Do you want me to change the meeting time?"

• "You need to be here for the entire meeting or else you will be docked pay."

4. The CEO of a company writes to Remington and asks him whether the quarterly report will be done before 5:00 PM that day. What is the most effective response Remington could send?

• "Yes, there are several people working on it, and they are working together to finish it."

• "Yes, I just need to finish writing the introduction and summary paragraphs and also review the entire report for errors."

• Not providing a response and sending the report when it is done

• "Yes, it will be done before 5:00 PM."