Question: 1. A recent Gallup study reported that firms with top engagement scores had _____ higher profitability. A) 6 percent B) 8 percent C) 16 percent

1. A recent Gallup study reported that firms with top engagement scores had _____ higher profitability.

A) 6 percent B) 8 percent C) 16 percent D) 18 percent

2. The primary principles that support high performance work systems are teams, empowerment, and hierarchy.

A) True B) False

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