$1$a$)$ Since surveys can be important tools for obtaining employee feedback, how can HR professionals use them more effectively? $1$b$)$What else could Carolina Biological Supply do to get useful feedback from its employees?

$2$a$)$What is your opinion of the Net Promoter System? $2$b$)$What do you think are the advantages associated with this survey system? $2$c$)$What are the potential disadvantages?