1. Analyse and evaluate systems and performance in key areas of the organisation and identify at least one opportunity for improvement, seeking advice from experts as appropriate.

Learners may:

Analyse supply chains or delivery systems

Analyse performance reports

Evaluate performance measures and assessment tools/techniques

Analyse changing trends

Use continuous improvement frameworks to identify improvements

2. Promote the value of creativity, innovation and sustainability and recognise successes at your workplace or in a simulated environment. Learners may:

Brief workers on the value of creativity, innovation and sustainability

Encourage interaction and collaboration between work groups

Give out rewards and praise to workers' achievements

3. Support the testing and trialling of new ideas and undertake risk management and cost-benefit analysis for options. Learners may:

Use trailing methods to test/assess feasibility of ideas

Undertake risk management (including risk analysis and control) of an idea approved for trial

Undertake cost-benefit analysis of an idea approved for trial

4. Plan for and implement improvements using organisation's processes for approvals, project management and change management.Learners may:

Identify the correct person to approve the improvements

Use a formal approval process

Follow project management plan/phases for improvements

Address change and implement transition plans

5. Facilitate effective contributions to and communications about continuous improvement and innovation. Learners may:

Using different methods, ask for colleagues input/ideas about continuous improvement and innovation

Creating and implement a communication plan

6. Capture insights, experiences and ideas for improvements and incorporate them into the organisation's knowledge management systems and future planning. Learners may:

Use the following methods to capture insights, experiences and ideas:

performance reviews

peer appraisals

dashboards

financial records

marketing research

employee monitoring

customer research

Incorporate insights, experiences and ideas for improvements by:

recording insights, experiences and ideas

evaluating ideas in light of any improvements needed