Question: 1 Analyze the knowledge management efforts at TCS using the knowledge management value chain model. Which tools or activities were used for managing tacit knowledge

1 Analyze the knowledge management efforts at TCS using the knowledge management value chain model. Which tools or activities were used for managing tacit knowledge and which ones are used for explicit knowledge? \

2 Describe the growth of knowledge management systems at TCS. How have these systems helped TCS in its business?

3 Describe the collaboration tools used at TCS. What benefits did TCS reap from these tools?

4 How did Web 2.0 tools help TCS to manage knowledge and collaboration among its employees?

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