Question: 1 . As a customer, how would you react to learning that your information was compromised by a store or service provider? What restitution would

1 .

As a customer, how would you react to learning that your information was compromised by a store or service provider? What restitution would you expect? Would you shop with them again if they apologized?

2 .

Did the TJX team exercise sufficient care in protecting its payment transmissions?

3 .

How would you advise a company to manage customer data?

4 .

What principles would you put in place for ensuring that your teams acts

above the law

regarding customer data security?

5 .

In our new age of information sharing and accessibility, what level or protection is reasonable to expect?

6 .

Courts have struggled with assigning damages in cases of customer data breach. Should customers be compensated or paid for breaches? What if there are no observed financial losses for the customer?

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