1.

As a project manager you must identify the needs of the stakeholders involved in the project. These needs are identified in which of the following processes?

A.Performance reviews

B.Trend analysis

C.Performance measurement

D.Communications requirements

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2.On most projects, the majority of communications planning is done

A.During execution

B.At the earliest stages of the project

C.Just prior to closeout

D.Evenly throughout each project phase

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3.The two major components of a risk are:

A.Time and cost

B.Uncertainty and impact

C.Quality and time

D.Cost and decision-making circumstances

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4. In the left column are the names of three of the pioneers in project quality management. In the right column are their definitions of quality. Match up the two columns.

1.Deming A. Conformance to Requirement

2.Juran B. Fitness for Use

3.Crosby C. Continuous improvement