$1.$ As per queue discipline the following is not a negative behavior of a customer:

$($a$)$ Balking, $($b$)$ Reneging,

$($c$)$ Boarding, $($d$)$ Collusion. $()$

$2.$ The expediting or follow up function in production control is an example of

$($a$)$ LIFO, $($b$)$ FIFO,

$($c$)$ SIRO, $($d$)$ Preemptive. $()$

$3.$ In M$/$M$/$S N$/$FIFO the following does not apply

$($a$)$ Poisson arrival, $($b$)$ Limited service,

$($c$)$ Exponential service, $($d$)$ Single server. $()$

$4.$ The dead bodies coming to a burial ground is an example of:

$($a$)$ Pure Birth Process, $($b$)$ Pure Death Process,

$($c$)$ Birth and Death Process, $($d$)$ Constant Rate of Arrival$\mathrm{.}5.$ The system of loading and unloading of goods usually follows:

$($a$)$ LIFO, $($b$)$ FIFO,

$($c$)$ SIORO, $($d$)$ SBP$.()$

$6.$ A steady state exists in a queue if:

$($a$)\backslash$lambda $>,($b$)\backslash$lambda $<,$

$($c$)\backslash$lambda $=,($d$)\backslash$lambda $=.()$

$7.$ If the operating characteristics of a queue are dependent on time, then it is said to be:

$($a$)$ Transient state, $($b$)$ Busy state,

$($c$)$ Steady state, $($d$)$ Explosive state. $()$

$8.$ A person who leaves the queue by losing his patience to wait is said to be:

$($a$)$ Reneging, $($b$)$ Balking,

$($c$)$ Jockeying, $($d$)$ Collusion. $()$

$9.$ The characteristics of a queuing model is independent of:

$($a$)$ Number of service stations, $($b$)$ Limit of length of queue,

$($c$)$ Service Pattern, $($d$)$ Queue discipline. $()$

$10.$ The unit of traffic intensity is:

$($a$)$ Poisson, $($b$)$ Markow,

$($c$)$ Erlang, $($d$)$ Kendall. $()$

$11.$ In $($M $/$M $/1)$ : $(\backslash$infty $/$ FCFS$)$ model, the length of the system Ls is given by:

$($a$)$ p$2/1/$p $($b$)$ p$/1\backslash$lambda

$($c$)\backslash$lambda $2/(\backslash$lambda $)($d$)\backslash$lambda $2/(\backslash$lambda $)()$

$12.$ In $($M$/$M$/1)$ : $(\backslash$infty $/$ FIFO$)$ model, $1/(\backslash$lambda $)$ represents:

$($a$)$ Ls$,$ Length of the system, $($b$)$ Lq length of the queue,

$($c$)$ Wq Waiting time in queue, $($d$)$ Ws Waiting time in system. $()$

$13.$ The queue discipline in stack of plates is:

$($a$)$ SIRO, $($b$)$ Non$-$Pre$-$emptive,

$($c$)$ FIFO, $($d$)$ LIFO. $()$

$14.$ Office filing system follows:

$($a$)$ LIFO, $($b$)$ FIFO,

$($c$)$ SIRO, $($d$)$ SBP$.()$

$15.$ SIRO discipline is generally found in:

$($a$)$ Loading and unloading,

$($b$)$ Office filing,

$($c$)$ Lottery draw,

$($d$)$ Train arrivals at platform. $()$

$16.$ The designation of Poisson arrival, Exponential service, single server and limited queue

selected randomly are represented by:

$($a$)($M$/$E$/$S$)$ : $(\backslash$infty $/$SIRO$),($b$)($M$/$M$/1)$ : $(\backslash$infty $/$SIRO$),$

$($c$)($M$/$M$/$S$)$ : $($N$/$SIRO$),($d$)($M$/$M$/1)$ : $($ N$/$SIRO$)$