1. Based on the information provided in the assigned chapter, what is the most comprehensive measure of corporate performance and why?

2. To understand and control costs internally, what is the concept (or technique) that the Controller in a company called ABC Enterprises, might use to allocate indirect and fixed costs to individual products, or product lines based on the value-added activities going into that product. Provide details.

3. Based on the readings in the assigned chapter, name and discuss in detail, the concept that describes the practice of comparing business processes and performance metrics to industry best practices, including best practices from other companies.