Question: 1. Based on your answer for (b) above, what do you suggest is required to address the gap between the recommended IT solution so that

1. Based on your answer for (b) above, what do you suggest is required to address the gap between the recommended IT solution so that it meets the business needs? (200 300 words). Explain your answer with examples.

2. Evaluate the IT solution for its effectiveness, appropriateness and usability. (200 400 words). Explain your answer. It is to complex that the end users require additional training. Is it intuitive and easy to use without too much difficulty?

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