Question: 1 . Break into pairs. 2 . Review the learning material on open - ended questions and their purpose and uses in a sales interview

1. Break into pairs.
2. Review the learning material on open-ended questions and their purpose and uses in a
sales interview
3. Convert the following questions from closed questions to effective open questions.
You may change the words or formulate an entirely new question that would
maintain the integrity of the information being sought.
Please record your answers on a sheet of paper
4. Once the entire class completes this part of the activity, you will participate in a class
discussion sharing your ideas and justifying your new open questions.
RELATIONSHIP SELLING
2 School of Business
2016, Southern Alberta Institute of Technology
CLOSED QUESTIONS
1. How are you today?
2. Are you satisfied with our service?
3. So you agree?
4. Did you understand the concept?
5. Which bank account do you want?
6. Are you retiring soon?
7. Do you have life insurance?
8. Does that make sense?
9. Are you done for the week?
10. Would you be interested in disability insurance on the loan

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