$1$

Bus $220$ Partner Case # $1$

Team Meltdown

You are the team lead for a very significant project that is quickly approaching the delivery

deadline. Your team of five has been working reasonably well to date, but as the pressure of

the final push is on$,$ you$$ve noted a couple of concerns. Jake is the technical expert on the

project. Although the nature of this work is new to him, he has lots of previous experience

trouble shooting and problem solving technical issues.

Another team member, Sandy, came to you recently expressing frustration over Jake$$s constant

talk about his expert ability and extensive previous experience, but notable lack of getting

critical pieces of the project done by the team deadlines. Although Sandy acknowledged that

they are all feeling stressed by the impending deadline, Jake went as far as intimating that his

challenges were due to inefficiencies in the team, that if he had a group of men supporting him,

things would be different $$ everyone knows that $$men are simply better at the technical stuff$.$

In addition, you$$ve noticed that Beth has missed the past couple of meetings which is unusual

for her. She is certainly very quiet and tends to listen carefully before speaking at meetings, but

this absence is uncharacteristic based on her past performance. Sandy mentioned that she saw

Jake and Beth having what appeared to be a heated discussion in the hall the other day, and

suspects that Jake may have taken his frustration out on Beth. The other team members are

aware of this rift, but feel that they are too busy and stressed themselves to get involved.

Based on this update, you are now quite worried about your team$$s ability to complete the

project by the deadline, knowing full well that defaulting on this commitment is not an option.

Focus primarily on the concepts in chapter $3,$ but you may also find applicable resources in

chapters $2$ and $4$ to clearly describe the issues in this case and what action you would take to

deal with them. Be sure to apply course concepts to the issues and solutions you propose

and cite your material using APA format.