Question: (1) Chap 3 Forecasting, Analytics Exercise: Starbucks Corp, (p 91): Q #1, #3, #4 (18 pts). Please show all your work and summarize your answers

(1) Chap 3 Forecasting, Analytics Exercise: Starbucks Corp, (p 91): Q #1, #3, #4 (18 pts). Please show all your work and summarize your answers using the following table.

3-week

moving avg

ATL BOS CHI DAL LA

Sum of

DCs

Aggregating demand at one single DC
MAD
MAPE
TS

5-week

moving avg

ATL BOS CHI DAL LA

Sum of

DCs

MAD
MAPE
TS

(2) Chap 10 Quality Management, Analytics Exercise: Tesla, Part B: Quality Control Analytics (p 350) (16 pts)

Observation

Sample 1 2 3 4 5 6 7 8 9 10

1 1.9 2.0 1.9 1.8 2.2 1.7 2.0 1.9 1.7 1.8

2 1.8 2.2 2.1 2.2 1.9 1.8 2.1 1.6 1.8 1.6

3 2.1 2.4 2.2 2.1 2.1 2.0 1.8 1.7 1.9 1.9

4 2.1 2.0 2.4 1.7 2.2 2.0 1.6 2.0 2.1 2.2

(a) Setup X-bar and Range (R) control charts for the current process. Assume the operators took four samples of 10 washers (n=10, k=4) at a time. Use Exhibit 10.13 (p331) to obtain A2, D3, and D4 values. (8 pts)

(b) Plot the data on your control charts. Does the current process appear to be in control? Explain. (Remember: you have only four samples) (4 pts)

(c) If upper and lower specifications are 2.4 and 1.4, what is the process capability index (Cpk)? Is the current process capable if the critical value is 1.33? (Note: you can compute the grant average X-bar bar = 1.96 and std deviation = .21.) (4 pts)

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