1. Choose 3 responsibilities for the Manager role that represent the Performance Standards

2. Find a performance management sample/template for a "tool" that could be used to evaluate the performance standards identified in Step 1.

3. Provide a brief summary of how to use the tool and instructions for completing a 3, 6 and 12 month evaluation.

Sales Associate Uncle Wener's Wholesale Calgary, AB Full-time, Commission Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance. Ability to climb a ladder and use a step stool. Excellent customer service skills. . Ability to recognize and execute selling opportunities. Ability and willingness to run a cash register. Good communication and organizational skills. Ability to multitask in a fast-paced environment. Ability to take initiative to complete tasks and solve problems. Ability to meet deadlines. Ability to manage time and prioritize. Must be able to work a flexible work schedule including nights and weekends. $17 an hour Title: Sales Representative Function: Sales Department: Store Reports to: Department Manager, dotted line to Department Supervisor Job Status: Nonexempt, Hourly (Part-Time or Full-Time) Working with Uncle Wiener's wholesale as Sales Representatives: Accommodation: Uncle Wiener's will accommodate disabilities during the recruitment and selection process. We don't use the word "salespeople" because that's not what we do. Our Sales Representatives are here to ensure that our customers enjoy a fantastic shopping experience, whether it's offering them garment options or answering simple questions such as locating stock. Because, in the end, we believe that our products will sell themselves. Our customers just need someone to engage them and offer advice, from time to time, to figure out what's possible for their personal needs. If a job applicant requests accommodation from Uncle Wiener's, Uncle Wiener's will consult with the job applicant and make adjustments that best suit their needs. Successful job applicants of Uncle Wiener's will be notified of our policies for accommodating employees with disabilities Responsibility: Job Types: Full-time, Commission, Salary: $17.00 /hour Optimize the store's selling by providing customers with a pleasant shopping experience, including providing customers with garment options and direct service. Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per Uncle Wiener's guidelines, to maximize selling opportunities. Ring on the register, report and handle all required transactions, issue receipts and pack merchandise , Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags. Execute reductions, price changes, transfers and cash register routines. Utilize established Uncle Wiener's policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed. Provide excellent direct and indirect customer service according to Uncle Wiener's standards and meet the 5 basic demands on the selling floor, merchandising and at the cash point. Answer phones courteously and promptly. The Successful Candidate: You are a good team player. Because you need to work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per Uncle Wiener's 's store standarda Xou need to adhere to Uncle Wiener's values and internal standards policies and procedures contained in the Uncle Wiener's Employee Handbook More Specifically: High School graduate or equivalent preferred. 6 months of experience in customer service, retail industry preferred. Ability to lift in excess of 30 pounds. Store Manager Uncle Wenec's Wholesale Calgary, AB Full-time, Permanent $60,000 a year Title: Store Manager Function: Management Reports to: Regional Manager Job Status: Full-Time, Commission About Uncle Wiener's wholesale: Uncle Wiener's Wholesale is a fast-growing company that's ready to blast off. We have multiple locations throughout Western Canada and want to add a Store Manager to our team. All of our champions at uncle wiener's find the drive to continuously seek new challenges and test roads no one else has ever explored. This philosophy has allowed us to become the leader in the wholesaling products. It has allowed us to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. Maintain building and premises in a safe, organized and clean manner in accordance with Uncle wiener's standards. Develop seamless communication with other retail store managers. Other duties as assigned by District Manager. Who's a good fit for the team: Must possess and consistently exhibit the competencies relative to the position. Proficient retail knowledge-operational and selling skills. Retail business management skills (fiscal and operational). Proficient skills in coaching and talent management. Ability to prioritize and allocate resources effectively. Well developed ability to read, write, comprehend, and speak (conversational) English. Ability to effectively present information and respond to questions from groups of employees, customers, and the general public. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to communicate clearly and effectively through multiple lines of communication. Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, web-portals, etc.). While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg. Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work extra hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, and Back-to-School. The understanding of in-store retail operations and all cash procedures. Understanding of all pertinent government legislation applicable to retail establishments. About the Role: Provide sales operations and personnel leadership for the store and ensure all business and personal targets are met or exceeded. Responsible for operational and fiscal accountability for the store. Accommodation: Uncle Wiener's will accommodate disabilities during the recruitment and selection process. . Responsibility: Manages and allocates resources effectively and efficiently to ensure store meets key performance indicators and profit and loss expectations. Positively communicates and demonstrates the Brand values, attitude and culture. Ensures consistent implementation of all corporate programs, initiatives and strategies. Provides constructive feedback to District Manager on success and feasibility of current and new programs, other initiatives, and specific store needs. Creates effective succession, recruiting, hiring and training plans, resulting in lower store turnover Develops staff by evaluating and providing performance feedback (performance and potential), seizing all coaching and training opportunities and fostering a team environment to meet store and company objectives. Promotes a high performance culture by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success. Assume responsibility for accuracy of all cash management and ensure that shrink control within store is minimized. Assume responsibility for store and product security using systems provided, and monitoring the effectiveness of these in preventing theft. Assure adherence to company policies and procedures relating to NSB (POS system) integrity. Maintain confidentiality of retail operating information. Assure compliance with legal and safety guidelines in overall management of store and associates. If a job applicant requests accommodation from Uncle Wiener's Uncle Wiener's will consult with the job applicant and make adjustments that best suit their needs. Successful job applicants of Uncle Wiener's will be notified of our policies for accommodating employees with disabilities. Job Types: Full-time, Permanent Salary: $60,000.00 /year Experience: retail: 1 year (Preferred)