1. Choose an organization whose operations were affected by this pandemicnot necessarily your current employeror choose an affected sector in which you have an interest.

2. Identify the changes that this organization or sector implemented because of the COVID-19 pandemic in working practices, customer relationships, and core business models. Which changes were mandatory, and which did it implement on its own initiative?

3. Assess which of these changes were temporary for the duration of the pandemic and which would be long-lasting.

4. Why is the human resource management function critical in this context?

5. include Peer Review Reference