1. Complete the following sentence: basic business needs are often based on

a. daily business activities

b. clear business identity

c. outsourced projects

d. management decision making

2. Any Business must have one or more business processes.

a. True

b. False

3. What is a business process

a. The process of employee motivation

b. A set of interrelated tasks that achieve a certain business goal

c. Specific, finite activity that produces an observable and measurable result under certain preset requirements.

d. The process of solving existing business problems.

4. What is the purpose of a decision?

a. To connect the processes with one another

b. To start the process

c. To end the process

d. To specify the possibility of proceeding the process in two different directions