1. Consider what trainees might be expected to do after attending a standardized training program for pool operators and employees. Write a training objective and be sure to include the four key elements and the three components of a training objective. Also, consider the six categories in Bloom's taxonomy of learning objectives (see Table 4.3). 2. Given the concerns raised in the case regarding the various infractions, what do pool operators and employees need to learn? What content should be included in a standardized training program for pool operators and their employees? THE TRAINER'S NOTEBOOK 4.3 HOW TO GIVE TRAINING FEEDBACK Feedback during training can be very effective for learning and changing behaviour if the feedback is perceived as being constructive rather than critical. Here are some tips on how to give effective training feedback. Timing. Try to provide the feedback immediately after the behaviour or performance is observed. Be specific. Feedback works best when it is spe- cific. Don't say "You moved the arm wrong"; say "You have the arm tilted at 30 degrees." Correct performance. After discussing what was incorrectly done, provide guidance and demon- strate the correct performance. ("You had the arm tilted at a 30-degree angle; you will find it easier or quicker to tilt it 90 degrees.") Reinforce correct performance. Provide positive feedback and reinforcement following correct per- formance: "Good, you have the correct 90-degree angle