Question: 1. Cpk is measured using the difference between Standard deviation of the process and standard deviation of the spec limits The mean of the process

1.

Cpk is measured using the difference between

Standard deviation of the process and standard deviation of the spec limits

The mean of the process and the USL and LSL using 3 standard deviations of the process

The USL and the LCL

All of the other answers are correct

2. A value-stream mapping analysis

Helps identify value and non-value added steps in a process

Is a tool seldom used in business

Is exclusively used for reducing lead time in a process

Is focused on shortened changeovers.

None of the other answers are correct

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