Question: 1. Create one well-stated customer-related goal that would be relevant for TELUS. (hint: Is it SMART?) 2. You are an advisor to the manager responsible

1. Create one well-stated customer-related goal that would be relevant for TELUS. (hint: Is it SMART?)

2. You are an advisor to the manager responsible for meeting this goal and they need a recommendation on how to keep track of the progress toward the goal. Provide advice that is relevant to this goal and this company.

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