$1.$ Define stakeholders and explain why they are important$\mathrm{.}2.$ How is globalization changing communication in the workplace?$3.$ How does effective communication help employees interact with customers and colleagues in this age of technology?$4.$ How does internal communication differ from external communication?$5.$ In what directions can information travel within an organization's formal hierarchy?$6.$ What is the grapevine? Why should managers know how it works?$7.$ In which of the eight steps of the communication process do messages get encoded and decoded?$8.$ Why should communicators take an audience$-$centred approach to communication?$9.$ How does corporate culture affect the communication climate within an organization?$10.$ Define ethics. Explain the ethical responsibilities of communicators.